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Where Do I Start?

The answer is not

You cound jump right in and spend hundreds of hours and thousands of dollars, but this is slow, expensive, inefficient, and unfocused

You'd be better off spending as much time as you can meeting people and asking good questions

Franklin and Linus, two Peanuts characters, meeting each other

Why People are the Answer

Building relationships uses several strategies at once

Building awareness this way allows you to speak to issues at both global and personal levels. You get to understand what sounds appealing, and what to stay away from.

Limiting yourself to learning and meeting through 'traditional' paths or circumstance makes no sense.

You should be taking every chance available - and the results will compound

A Zits comic depicting a shy friend hiding in a t-shirt pocket

But I'm Introverted

... get over it. It's not as bad as you think.

It's normal to have anxiety about how a conversation might go, or get tired after talking to people all day.

The issue is not making the effort because of these things.

When I started going out of my way to meet people, I was not sure what I should say or expect to happen.

Even though the first few encounters I was mentally shaking my head, it was not as bad as I had anticipated.

After four conversations I felt a lot less anxious.

Now it's second nature

Michael Scott from the Office asking 'who are these people?'

OK, Where Are these People?

Anywhere, really.

You can go out of your way to find groups that meet based on an industry/skill you want to know more about.

But don't forget, the people you play pickleball with may already be in the field. They may know someone who is!

Shrek, unable to answer, replying 'good question'

How Do I Ask Good Questions?

The non-answer is "Just go in with the right mindset and it will happen naturally"

While there is wisdom in not overthinking / overpreparing, I'd recommed reaching for

The key is to listen

People will tell you what interests them, and vent about what problems they have.

You use this information to ask questions and understand at a deeper level. You empathize by sharing similar stories of your own.

In doing so, you build familiarity and trust.

Shouldn't I be Keeping Track of What I Learn

You'll find that most important things you learn (usually) get internalized.

It is helpful to write down what you hear in a way that is accessible / useful to future you.

You might go as far as using 'tools' or 'processes' to track this. Think Kanban or spreadsheet-type things.

The important thing is that you are using this information to inform what you do.

Man waiting at a crossing light, which asks for customer feedback

You Haven't Mentioned Market Research at All

Yes and no.

When you hear what people are experiencing in their roles and lives, you are actually building an understanding on what people want and how things work currently. This shared collection of stories is typically more accurate and deeper than a company blog, earnings report, or marketing campaign.

There's nothing wrong with doing your homework on an industry or company. It should not be the full extent of your understanding.

CCNA Takeaways

Some notes on important things to focus on for CCNA prep:

  • Practice finishing labs in <10 minutes and questions in < 1 minute
  • Interpreting routing tables, and other visual aids for that matter
  • Setting up named ACLs (and where they belong)
  • Setting up OSPF, ensuring one router is designated
  • Setting up NTP
  • Ensuring connectivity between workstations in various network setups
  • Listing the two-three purposes of each concept
  • Knowing which protocol alternatives are vendor neutral
  • You are expected to finish four labs before finishing 73 questions. You cannot go back and change your answers or configurations.

    I woudl recommend using Jeremy's IT lab as a starting point for the actual lab skills. Fill this in with specific problems by researching on Cisco's forums.